Privacy Policy

Privacy Policy

This privacy policy covers what information we collect from you when you visit our web site, how we use it, and under what circumstances we disclose it. By using our web site, you agree with the terms and conditions of this privacy policy.

1. The information we collect

When you use our site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit our web site.

Automatically Collected Information.
Some information is automatically received and sometimes collected from you when you visit our web site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance the usability of our site and to determine aggregate information about our user base and usage patterns.

Information Collected via Cookies.
We use cookies to enhance the browsing and shopping experience on our web site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on our web site. The cookies transmit this information back to the computers at our web site or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit our web site; (iii) to monitor the effectiveness of some of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.

Most people do not know that cookies are being placed on their computers when they visit our web site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to use our site properly. Also, by not using cookies, your overall Internet browsing experience will be affected.

Information Collected Using Pixel Tags or Clear GIFs.
To help us understand the effectiveness of our email marketing efforts, we may use "message format" and "message open" sensing technologies. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The "message format" sensing technology allows us to recognize whether you have enabled your email program to receive HTML emails; if so, this information is then associated with your email address so that subsequent messages can be sent to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our email message. We can only detect this if your have enabled your email program to receive HTML emails.

Information You Actively Submit to Our Web Site.
Our site is designed to be accessed by registered users. Except for few pages, which are designed to describe how our site works, most of the pages require that you be logged in our site using a registered account. To open an account, you will need to choose a username and a password. In doing so, we require that you provide us with all of the following Personal Information: your name, email address, phone numbers, and address. We do not collect any information which can be used to collect money from you (such as credit card, bank account, etc). If you create a Profile for someone (including yourself), you require that you provide additional personal details which is needed by our Matchmakers to find matches for that Profile. Actual personal details requested will depend on the Matchmaker who is chosen by you.

2. How we use and share Personal Customer Information

Occasionally, we use Personal Customer Information to market products and services. We share Personal Customer Information that we collect as follows:

We send Personal Customer Information to third-party subcontractors that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by us.

Service Providers.
We send Personal Customer Information to third-party providers of goods and services that you may purchase from time to time on our site. Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by us.

Membership programs.
We work with certain companies who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit our web site through links from the partner sites. We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to companies under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly.

Credit card companies.
Credit card transactions are handled by third-party financial institutions and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Trustworthy Third Parties.
From time to time, on limited bases, we share with trustworthy third parties contact information of our registered customers so that such third parties can promote their products and services.

Law Enforcement Investigations.
We may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of our business, our users, or others.

We share your personal information with SensibleMatch.Com Matchmakers, who are involved in Matchmaking activities. The Matchmakers are indepedent business owners.

3. Deletion of your Personal Data
If you would like us to delete your personal data from our system, please take the following steps:

  1. Create a ticket using this link:
  2. Set subject to: Request Personal Data Deletion
  3. In the description field, please provide the following information: Your Frist Name, Your Last Name, Your Profile ID, The phone number registered with us.
  4. Submit the ticket
After we receive this request, we will delete your account and delete your personal data from our system. It may take upto 14 days for your data to get deleted from our system.

4. Communications from SensibleMatch

As a customer, you may receive the following communications from SensibleMatch:

Communications related to transaction and account maintenance activities. These communications include without limitation: match related notices, notices regarding material changes to site policies and account management procedures.
Communications containing information about SensibleMatch and its partners products and services. We send promotional emails and other outbound communications to our customers regarding products and services from SensibleMatch, its subsidiaries and trustworthy third parties.

5. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of any third-party web site. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

6. Changes to Privacy Policy

SensibleMatch reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site.

7. Questions or comments

If you have any questions regarding our privacy policy, please write to us at the following address:

Customer Service
5809 Lava Dr
McKinney, TX 75070